Remote Working Solutions - Reliable Managed IT, Communications, Security & Energy Providers

Why business owners should accept the reality of Remote Working

Since 2020, around 75–80% of organisations have continued to offer employees some form of remote or hybrid working, making flexible work a permanent feature of many businesses.

As remote and hybrid work models solidify their place in the modern workplace, organisations have to adapt to the new normal and need a business that your organisation can fully trust to have operations run smoothly.

At Rydal, we offer complete Remote Working Solutions for SMEs, mid-sized businesses and enterprise organisations throughout London, Peterborough, Birmingham, Manchester and across the UK.

Common Remote Working Challenges Businesses Face

1. Cybersecurity Risks

Increased exposure to phishing and social engineering attacks
Employees using unsecured home Wi-Fi networks
Weak or reused passwords
Lost or stolen laptops and mobile devices
Delayed security updates and software patches
Difficulty controlling user access and permissions across multiple locations

2. Poor Connectivity and Network Reliability

Slow broadband speeds affecting daily tasks
Internet outages disrupting business operations
Poor video and voice call quality during meetings
Limited bandwidth when multiple users are connected
No backup connection available during outages

3. Communication and Collaboration Difficulties

Miscommunication through emails and messaging platforms
Reduced visibility across teams and projects
Managing multiple communication tools
Difficulty sharing information quickly
Reduced opportunities for collaboration and idea sharing

4. Managing Productivity and Performance

Measuring results rather than focusing on employee availability
Maintaining accountability across distributed teams
Balancing workloads effectively
Preventing employee burnout
Keeping projects on schedule and meeting deadlines

Key features of our Remote Working Solutions

Curo desk phones and Curo app

Keep teams connected across different locations and allow seamless switching between devices

Advanced desk phones with removable tablets

Enabling greater flexibility for remote and hybrid working environments

Remote access to business telephone functionality

Including conference calling and extension management

Call recording and analytics

Providing visibility into team communications and customer interactions

Employee productivity insights

Including identification of active team members and performance review through recorded calls and analytics

Why Our Remote Working Solutions Work

Unified Communication Platform

A single system integrating voice, video, messaging, and presence so office and home working staff stay connected through one interface. Remote working relies on centralized communication as a key requirement for success, and real-time document editing-our platform delivers both.

Advanced Security Layers

Multi-factor authentication adds security to remote access, while encryption, endpoint protection, and compliance monitoring keep your data safe. Investing in cybersecurity is necessary for supporting remote work, and our solution bakes it in from day one.

Cloud-Based Infrastructure

Cloud computing enables access to files anytime, anywhere, from any device. Cloud-based platforms support real-time document creation and collaboration, scaling with your workforce without hardware investments.

Rapid Deployment

Core systems go live within 48 hours. No complex IT projects, no lengthy consultations. Implementing remote work requires a blend of digital tools and communication policies-we provide both out of the box.

24/7 Monitoring and Support

Our team monitors your platform around the clock, removing the IT management burden from your shoulders. You manage your business; we manage the technology.

Professional Work Numbers on Any Device

Your employees make and receive calls from their smartphone, laptop, or desktop using their professional business number, giving them flexibility that fits different lifestyle needs. Remote work allows employees to choose their work location without sacrificing professionalism.

How We Work

Step 1: Rapid Assessment and Setup

We begin with a focused consultation to understand your current infrastructure, legacy dependencies (including PSTN/ISDN lines), and the specific tasks your employees need to perform remotely. Our experts audit your network capacity, equipment, and security posture, then deploy your core communication and collaboration platform within 48 hours. Clear expectations and performance goals are established from the outset-crucial for remote work success.

Step 2: Integration and Training

Your new platform integrates seamlessly with existing business systems-Microsoft Teams, CRM software, file storage, and project management tools. We ensure effective communication channels are configured, including call routing, conferencing, and asynchronous messaging so team members across time zones can work efficiently. Comprehensive staff training covers everything from using the mobile device app and softphone to cybersecurity best practices. Clear communication norms improve remote team performance and reduce confusion, so we embed these into every training session.

Step 3: Ongoing Optimization

Once live, we continuously monitor performance, apply security enhancements, and optimise your platform based on real usage data. Call analytics dashboards give managers real-time visibility on missed calls, response times, and team productivity. Regular one-on-one meetings and team-building activities can improve remote employee engagement, and our analytics tools help managers identify where support is needed. Employee monitoring software can boost productivity and security-our consultancy team helps you implement this responsibly, with full privacy safeguards.

No guesswork. No wasted effort. Just structured progress toward a more productive, connected workforce.

It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.

What Makes Us Different

End-to-End Managed Service

Unlike piecemeal software subscriptions, we deliver a complete managed solution covering installation, training, monitoring, and aftercare, with measurable benefits across your entire organisation. Unified technology simplifies management of remote working solutions across your entire organisation.

Industry-Specific Compliance Expertise

We understand the regulatory landscape inside out. From FCA guidance on cloud services and remote working to UK GDPR data residency requirements, our platform is built for sectors where compliance is non-negotiable. Using secure tools is essential for accessing work-related resources remotely-we ensure every layer meets or exceeds regulatory standards.

Proven 23% Productivity Improvement

Client data consistently shows that businesses using our platform see productivity gains of 23% among home workers. Remote working can lead to increased productivity and efficiency when the right infrastructure is in place.

Award-Winning Technology Partnerships

We partner with Microsoft and leading UK vendors, delivering enterprise-grade technology through a single, accountable provider. Our Curo deskphones with removable tablets, Curo app for smartphones and desktops, and Curo Connect platform are purpose-built for the way modern teams work.

Results speak louder than claims. Proof That Our System Works

Businesses across the UK are already seeing measurable outcomes from our platform:

Companies report significant reductions in office overhead costs-remote working reduces office space requirements, commuting expenses, and hardware spend. Businesses can save on office overhead costs with remote work, redirecting that money into growth.
In the UK, around 40% of workers are now either fully remote or hybrid, and hybrid working is roughly twice as common as fully remote work. Our clients are ahead of the curve, with structured platforms that make this transition sustainable.
U.S. Bureau of Labor Statistics data confirms 35% of employed people in 2025 spent at least some of their working day at home-evidence that remote working is not a trend but a permanent shift.
Effective remote teams encourage thorough documentation to prevent information silos. Our platform's collaboration and knowledge-sharing tools ensure nothing falls through the cracks.
Remote work fosters improved collaboration through various communication tools, and our clients consistently report stronger team cohesion after deployment.

Awarded for Excellence

Rydal Comms is ISO 9001, 27001, and 14001 certified — a mark of our quality, security, and environmental standards.

Security

Reliable, Compliant & Secure

Remote working is popular with many businesses and employees, but it comes with its own challenges.

Employers of remote workers have a responsibility to ensure the security and welfare of their staff. This means providing adequate equipment and support. A remote working policy sets out what you expect of home workers, as well as fixes problems if they arise.

When you get your staff working remotely, there are a lot of security concerns that you need to be aware of. If you have staff working from home for example, who manage corporate systems, the security of your network cannot be compromised. You can use a VPN to establish secure connections from your home network to the internet, and from there through the internal network to corporate systems.

Showcase your professional number

Previously, when working remotely, it was common to make business calls using your personal mobile device. With Curo Connect, you now have the ability to make and receive calls using your work number. Additionally, if you prefer to have the complete functionality of your deskphone, we can provide additional base units, allowing you to take your Curo tablet home with you.

Who It's For: Work From Home Professionals and Teams

Growing businesses transitioning to hybrid working

Whether your team splits two days at home and three in the office, or operates full time remotely, our platform adapts to your model. Flexible working arrangements enhance employee motivation and trust.

Companies requiring secure access to sensitive data

If you operate in regulated sectors such as finance, legal, or healthcare, our compliance-first approach ensures you meet FCA, GDPR, and Cyber Essentials requirements without additional overhead.

Organisations preparing for the PSTN switch-off

Ofcom expects full withdrawal of traditional landline services by January 2027. If your business still relies on analogue lines, we migrate you to digital voice seamlessly-no disruption, no downtime.

Teams needing professional communication tools

From customer service and IT to marketing and admin, teams in flexible home jobs need reliable systems to stay connected and present a professional image, and employees are paid to deliver that work professionally from any location. Whatever the role, our tools ensure every employee has the ability to communicate, collaborate, and deliver as if they were in the office.

Our Remote Working Solutions

Choose the plan that matches your business stage and workforce size.

Individual Business Lines

Fleet and Group Packages

Enterprise Solutions

What remote working solutions does Rydal Comms offer with Curo?

Rydal Comms offers a range of remote working telecommunications solutions with Curo, providing seamless communication for distributed teams.

How does Rydal Comms ensure the security of remote working telecommunications with Curo?

Rydal Comms prioritises the security of remote working telecommunications with Curo by implementing robust measures to protect sensitive data, ensuring a secure and reliable communication environment.

Can Curo integrate with popular remote collaboration tools?

Curo is designed to integrate smoothly with popular remote collaboration tools such as Microsoft Teams, enhancing the remote working experience by combining communication and collaboration capabilities.

What technical support does Rydal provide for Curo during remote work?

Rydal Comms provides comprehensive technical support for Curo during remote work, assisting with connectivity issues and equipment setup problems to ensure uninterrupted communication and productivity for remote teams.

What about secure access, data security and compliance?

Security is built into every layer. Multi-factor authentication enhances security for remote access. All data is encrypted at rest and in transit, with endpoint protection and identity management as standard. For regulated sectors, we provide compliance support for FCA outsourcing and operational resilience requirements, UK GDPR, and Cyber Essentials. Audit trails, call recording, and data residency controls are included where required. Investing in cybersecurity is not optional-it’s embedded in our platform.

Remote Working FAQs

Read our client reviews…

      EXCELLENT  
   Based on 365 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Keileigh Davey 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience working with Samantha Wilson from Rydal. She upgraded our office phones and mobile plans, clearly explained everything and  saved us money in the process. The engineer handled the installation quickly and without any problems. Would definitely recommend Samantha and the team.
  
 
      Posted on Google  
   
   Patricia Ling 
 
 
 
 Trustindex verifies that the original source of the review is Google. Rydal provide excellent service, I highly recommend
  
 
      Posted on Google  
   
   Christopher Hack 
 
 
 
 Trustindex verifies that the original source of the review is Google. Luke's support was amazing, very efficient and much appreciated.
  
 
      Posted on Google  
   
   Daniel Harvey 
 
 
 
 Trustindex verifies that the original source of the review is Google. What an excellent service Rydal Group IT Support has provided. Fabian has helped me with numerous IT issues over the past several months, calmly rescuing me from the various mysteries of modern technology. Every issue has been resolved quickly, efficiently and with real expertise. Fabian is extremely knowledgeable, professional and reliable, and I really appreciate the support he and the wider Rydal team have provided. A brilliant IT service all round. Daniel Harvey StudioDH Architecture & Design
  
 
      Posted on Google  
   
   Jake Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. Just had full fibre broadband and a complete phone system installed, Brilliant and efficient service. Extremely easy to speak to and any issues we had with how we wanted it set up they sorted straight away same day to get it how we wanted it. Great communication, friendly and personal company to deal with.. massive thank you to Lindsey and Dipali for their help start to finish!
  
 
      Posted on Google  
   
   Claudette Byfield 
 
 
 
 Trustindex verifies that the original source of the review is Google. Luke Bonner saved the day again and made many extremely happy by resolving all issues🥂
  
 
      Posted on Google  
   
   Val Alder 
 
 
 
 Trustindex verifies that the original source of the review is Google. A corporate decision saw us move our broadband and telephone system to a new provider who offered a  more favourable package both financially and in terms of the services offered and they commissioned Rydal, who would be responsible for the planning, the supply of all equipment, installation and every part of the operational requirements, both during installation and moving forward. Within our company I have the responsibility for the entire system in relation to requirements and operational needs and therefore my interaction with Rydal was immense. Our order consisted of 75 fixed desk handsets and 11 walkabout telephones over 20 different sites in addition to the broadband installs, new fibre cabling involving (sadly) Openreach, who performance and organisation was abysmal. From the start Rydal sought to introduce any relevant personnel and explain the part they would play.  It was also an opportunity to ensure clear lines of communication were established and our expectations could be clearly defined. Our key individual was our Project Co-ordinator, Angela Melvin and I can say with all sincerity that I don’t know what we would have done without her, she was an absolute star and poor Angela had to pick up all the shortfalls of Openreach, which she did admirably.   This was quite a sizeable project with many complexities and restrictions owing to the nature of our business where a service had to remain 24/7 and be worked around staff shift patterns etc so hurdles were going to appear from time to time, but each time they were presented she would overcome and resolved in a calm and civilised fashion.    Angela was never once phased; she would use such a fantastic phrase when I called her with an issue it was ‘leave it with me’ and you could be confident that it would be dealt with and outcomes fed back. Her tenacity and commitment to task was nothing short of commendable. If anyone heard me speaking with her you would think I was talking to a friend – our professional relationship went from strength to strength. If anything arose that she was unsure of, she was not too proud, given her knowledge and experience, she would refer and discuss with colleagues ensuring at all times that the correct information was relayed back. She was so instrumental to ensure that the installation was planned with absolute precision, and the installers were 1st Class (Simon and Will) who made every effort ensure client satisfaction and their necessary interaction with our IT engineers was superb as was Angela’s.  Our ‘Down Time’ on switchover day was absolutely minimal and scheduled accordingly owing to company needs. Personally I cannot thank her enough for her support and assistance. Dion O’Byrne (Chanel Growth & Strategy) was another individual who played a key part from the offset and was always there to ensure customer satisfaction and that all initially discussed requirements to be achieved were fully met upon completion and that we had an effective operating system and equipment.  There were No empty promises which can so often be the case when trying to clinch a deal. Training on the system was comprehensive and if in doubt there was always someone to bail you out and put you on the right track. Of course I was sceptical initially as I was happy with our old providers and the system we were using,  however now we are all fully equipped, and the system is complete I would recommend Rydal without a shadow of a doubt and I am so very pleased we moved over – the system is excellent, the portal is so user friendly and every single one of them at Rydal are at the end of a phone, more than happy to assist – If they say they will call you back, you can rest assured that they will. If you were in doubt as to whether to change suppliers  I would recommend ‘Move Providers’ as I am so sure you would not be disappointed. Val Alder Personal Assistant to the MD and Head of Co. Administration Ethelbert Children’s Services  - 1st March 2026