Overview
Xtreme Events is a leading events provider specialising in the hen and stag market. Their brand gained international exposure in 2016 when a viral video featuring Lionel Messi and FC Barcelona playing bubble football reached over 200 million views in 24 hours.
The Challenge
As the business grew, managing multiple suppliers became increasingly complex and frustrating.
Before partnering with Rydal Communications, Xtreme Events faced:
- Multiple service providers for telecoms, IT, and payments
- Numerous meetings and accounts to manage
- Inefficient billing across different suppliers
- Ongoing frustration from suppliers blaming each other when issues arose
“We had multiple suppliers, multiple meetings, multiple bills… but the biggest issue was the frustration of everyone blaming each other when something went wrong.”
The Solution
Rydal Communications provided a fully managed, all-in-one solution, bringing all critical services under one roof:
- Phone systems
- Broadband connectivity
- Call management
- Mobile services
- IT support
- Payment services
This created a single point of contact, eliminating confusion and accelerating issue resolution.
The Results
With Rydal in place, Xtreme Events achieved:
- ✅ A single, reliable provider for all business-critical services
- ✅ Faster issue resolution with no supplier conflicts
- ✅ Simplified management and billing
- ✅ Improved operational efficiency and scalability
“It was really important for us to have one point of contact. When something goes wrong, we know there’s only one company that can fix it — and that’s Rydal.”
Ongoing Partnership
Rydal continues to support Xtreme Events through:
- Regular account management reviews
- Strategic planning aligned to business growth
- Continuous infrastructure improvements
“We regularly review their roadmap and look at how we can improve their infrastructure going forward.”
Client Testimonial (Polished for Website)
“Working with Rydal Communications has completely transformed how we manage our business operations.
Previously, we were dealing with multiple suppliers, which created unnecessary complexity and frustration—especially when issues arose and no one took ownership.
Since moving to Rydal, everything is handled under one roof. We now have a single point of contact, which gives us confidence that any issue will be resolved quickly and efficiently.
The service has been seamless, the team is proactive, and the ongoing support has helped us scale with ease.
I would highly recommend Rydal Communications to any business looking for a reliable, all-in-one provider.”
— Warren Whitfield, Director, Xtreme Events
