IT Solutions Designed Around Your Business
Your IT should help your business move forward, not create unnecessary challenges. At Rydal Group, we provide managed IT services that give UK businesses the support, expertise, and confidence they need to get the most from their technology.
As your trusted Managed Service Provider (MSP), we take care of everything from day to day IT support and proactive monitoring to cybersecurity and long-term technology planning. Our team works as an extension of your business, providing a single point of contact for all your IT needs while identifying potential issues before they become costly problems.
Whether you need a complete outsourced IT solution or additional support for your internal team, we focus on understanding your goals and delivering technology that improves productivity, reduces risk, and helps your business grow.
How can we help?
The best IT Solutions for your business
Effortlessly manage your business IT support and services with Rydal. Say goodbye to the challenges of handling it yourself or the risks of working with inadequate providers. Our dynamic and proactive IT support service is designed for businesses like yours. With our industry expert teams, you’ll receive the attention you deserve, all within your budget. Experience hassle-free IT support at its best.
Managed IT Support
Helpdesk Support
- Tiered engineering (1st to 3rd line), handling tickets from software installs to server outages.
- Pricing indicated as per user, with hours Mon–Fri 9am–5.30pm; extended or 24/7 options available.
Network & Server Support
- Includes monitoring, management, configuration, and optimisation.
Remote Monitoring & Management (Datto RMM)
- Live monitoring of endpoints, patching, and infrastructure health checks.
- Hardware Lifecycle Reporting helps plan upgrades and budget forecasting (4-year replacement policy).
Microsoft 365 & Cloud Management
- Full management of Microsoft 365: licence procurement, setup, mailbox/Teams migration.
- O365 Backup (beyond Microsoft’s native retention), using third party SaaS backup solutions.
- Hosted Exchange and SharePoint structures, plus compliance configuration such as MFA and conditional access.
- Integration with Azure services for hybrid environments.
Business Continuity & Disaster Recovery
- Continuous backup of on-prem servers and critical workloads.
- Rapid rollback & virtualisation for failover scenarios
Cybersecurity Stack
- Next-Generation Firewalls (WatchGuard) for unified threat management.
- Email Security & Filtering (AppRiver).
- Anti-virus & Endpoint Detection
- Dark Web Monitoring and Security Awareness Training (Phishing simulation).
- Compliance services include Cyber Essentials certification support.
- Managed Threat Detection with layered defence
It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.
One provider, no stress, save money
Switch to Rydal for flexible options and excellent service to meet your individual needs.
- Available 7 days a week
- FREE Consultation
- Quick and efficient solutions
How can we help?
What are the Benefits of business IT support?
Outsourced IT services
Enhance your cost-efficiency by opting for outsourced IT services and benefit from the expertise of a dedicated, experienced, and professional IT team. Our IT support team at Rydal is committed to providing your business with the IT service it truly deserves, with dedicated IT support experts regularly reviewing your systems to ensure optimal performance.
Fully managed IT services
At Rydal, we have assembled a comprehensive team of IT experts who consistently deliver outstanding service. From procuring the right equipment to constructing a reliable and secure framework for your entire team, we proactively ensure that your business IT services are efficiently managed and maintained.
IT maintenance
Ensure seamless business operations with our IT support and maintenance service at Rydal Comms. Irrespective of your business size or location, our team of experts is readily available to offer support and ensure data security, reliable server activity, and updated disaster recovery measures are in place.
IT Consulting from Rydal Comms
Our managed IT solutions and support are part of a whole package that includes monitoring of your IT systems as well as ongoing maintenance.
This, alongside of our 8am – 8pm* response support offers a way in which issues are resolved before any of your daily operations or software are compromised.
Microsoft Office 365
Join the 300 million people already taking advantage of Microsoft 365’s powerful cloud services, allowing them to make the most of their time, collaborate more effectively and experience high-quality PC performance on any device. With Office 365 Business, you can work seamlessly together in Outlook email and scheduling, access your business data from a range of devices in SharePoint, drive documents with advanced Excel features, enjoy instant communication with colleagues around the clock via Skype for Business; plus much more!
Servers & Cloud Computing
SIMPLE MANAGEMENT
Our web-based portal gives you full control of everything you need with regards to your cloud and servers computing. Simple to manage with straightforward usability should you need to make changes.
Cloud backup and recovery
The business benefits of a cloud-based system are tenfold, and with Rydal Group you’ll be safe in the knowledge that we are on hand 24/7 should you need support. We can offer onsite back up should you have any issues with the cloud. Dependent on your requirements, this back up uses traditional connectivity, SIP, or both. Regardless of your situation, we want to provide you with what’s strategically resilient for your business. With our secure and reliable cloud infrastructure, you can rest assured that your backups are always safe and secure! =
What's included in Rydal's IT Support?
At Rydal, we take care of all your business IT support needs. This includes managing networks and data clouds, ensuring regular backups, and maintaining network security. Our IT management team is available to assist you promptly by logging individual IT support ticket requests.
What does Rydal's IT Service Entail?
Rydal’s IT service involves our expert team leveraging their knowledge and experience to help organizations establish secure, stable, and optimized IT systems. Our dedicated IT experts assist thousands of customers daily in ensuring smooth-running systems and future-proofing every solution.
What are typical IT services offered by Rydal?
As part of our full-service IT offering, we provide a wide range of typical IT services. Here are ten common examples: Cloud computing Technical support File servers Cybersecurity Virtual desktops Cloud servers and data backups Disaster recovery Hardware provisioning Software updates Data sharing In addition to these, Rydal offers many more IT services as part of our comprehensive offerings for businesses.
What are examples of IT services provided by Rydal?
Here are ten examples of IT services offered by Rydal: Data management Data backup Cloud services Network security IT consulting Cybersecurity Digital transformation Enterprise networking Remote IT system monitoring Looking for a customized solution? Build your outsourced IT service with a bespoke Rydal package.
IT Solutions FAQs
Read our client reviews…
Five specialist areas of expertise. One easy point of contact.
Six specialist areas of expertise. One easy point of contact.
