Cloud Backup and Recovery

What is Cloud Backup and Recovery?

Cloud Backup and Recovery is a way of protecting your business data by securely storing copies in the cloud. If files are accidentally deleted, corrupted, lost, or your systems are affected by a cyber attack or disaster, your data can be quickly restored to keep your business running.

Data Loss Is Not a Matter of If. It’s a Matter of When.

Modern businesses face constant threats to their critical data:

Ransomware attacks can encrypt files in minutes
Hardware failures occur without warning
Accidental deletion can permanently remove important data
Cyber incidents continue to rise across UK organisations
Regulatory breaches can lead to penalties and reputational damage

Without a reliable backup solution, data loss can result in:

Operational downtime
Revenue loss
Compliance violations
Customer trust issues
Costly recovery efforts

43% of UK businesses experienced a cyber security breach or attack in the last 12 months.

For medium and large organisations, the average cost of a significant cyber incident exceeds £40,000, with wider economic losses estimated at £14.7 billion annually.

Secure Cloud Backup That Keeps Your Business Running

Cloud backup automatically copies and protects your business data in secure offsite locations, ensuring it can be quickly restored when disaster strikes.

Whether you’re facing ransomware, accidental deletion, system failure, or a major outage, cloud backup gives you a fast and reliable path to recovery.

With Cloud Backup You Get:

Automated backup scheduling
Encrypted offsite storage
Rapid file and system recovery
Immutable ransomware protection
UK data sovereignty options
Continuous business continuity support

Benefits of Rydal’s Cloud Backup & Recovery Services

Business Continuity & Rapid Recovery

The Datto Business Continuity/Disaster Recovery (BCDR) solution goes beyond simple backup, enabling rapid restoration of business operations after major incidents such as ransomware attacks or hardware failures.
This minimises downtime and helps businesses resume normal activities quickly.

Proactive Monitoring & Management

Rydal uses advanced remote management tools (Datto RMM) to monitor device health, patch systems, and resolve issues without user disruption.
Automated monitoring and remediation ensure that backup jobs are successful and any failures are promptly addressed.

Consultative & Proactive Approach

Rydal’s service philosophy is built on proactive support, not just reactive fixes. Regular reviews and hardware lifecycle reports help identify risks and plan upgrades before issues arise.
Clients benefit from dedicated account management and a consultative approach to IT, ensuring solutions are tailored to their needs.

Regulatory Compliance & Security

The backup solutions support compliance with data protection regulations by ensuring data is securely stored and recoverable.
Security features include multi-factor authentication, encryption, and robust endpoint protection.

Scalability and Flexibility

Cloud-based backup is scalable, supporting businesses as they grow and adapt, with options for both cloud and hybrid environments.

Types of Data Protection Coverage

Server and desktop backup

Protection for Windows (with VSS aware agents for capturing open files), macOS, and Linux systems. This includes server backups, disk image backup for bare metal recovery, full system state coverage that includes the operating system for full-system recovery, and snapshots of virtual environments running on VMware or Hyper V.

Microsoft 365 and Google Workspace protection

Dedicated backup for SaaS platforms including Exchange, SharePoint, OneDrive, Teams, and Google Workspace. These platforms maintain high availability but do not cover accidental deletion, retention gaps, or data loss beyond their standard retention windows.

Database and application backup

SQL Server, Oracle, Exchange, and custom databases require transaction consistent backup with point in time recovery capabilities, ensuring critical data and important documents are never lost.

Millions of UK SMEs Still Lack a Business Continuity Plan

The UK was home to around 5.5 million SMEs in 2025. Research found that only 58% of smaller organisations had a business continuity plan, meaning around 42% may have been operating without one. That equates to an estimated 2.3 million UK SMEs that could be vulnerable to operational disruption, data loss, and extended downtime.

Without a documented continuity strategy, even a relatively minor incident can interrupt day to day operations, affect customer service, and lead to significant financial and reputational costs.

It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Security Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within security technology.

Why choose Rydal

Choosing a cloud backup service requires evidence of reliability, industry recognition, and real-world results. Check vendor performance and customer reviews before choosing a service-credentials and case studies provide measurable proof of capability.

Industry Certifications and Partnerships

We hold a Cyber Essentials Plus certification, ISO 27001 accredited data centres. These certifications demonstrate commitment to information security management, regular penetration testing, and adherence to industry standards. Data centres are typically Tier III+ rated, with redundant power, cooling, and network infrastructure.

Client Success Metrics

Rydal protects over 1,500 clients + UK businesses with a 99.9% uptime availability record and average restoration times under 1 hour. These metrics reflect operational maturity and the ability to deliver on recovery promises consistently.

UK-Based Service Locations

Data sovereignty and local support are non-negotiable for UK businesses handling sensitive data. Primary data centres are located in London and Manchester, built to Tier III+ specifications with redundant power, cooling, and network connectivity. Cross-region replication within the UK ensures geographic resilience.

Instant virtualisation

Instant virtualisation is the perfect solution for businesses looking to save money, increase efficiency and reduce the time taken to roll out new applications. We provide a flexible, cost-effective way to create virtual environments, quickly and easily. Our cloud-based virtualisation platform enables you to spin up virtual servers, applications and desktops in minutes.

With our intuitive web-based control panel, you can manage and configure your virtual environment with ease. Our platform is fully integrated with cloud services, meaning you can move workloads between public, private and hybrid cloud environments. We provide 24/7 support, so you can be sure that any issues are dealt with promptly. With Instant virtualisation, you can say goodbye to lengthy setup times and high costs – and say hello to a faster, more cost-effective way of running your business.

Disaster recovery

If the worse should happen and your business data is lost, you will need to be able to recover quickly. If you use backup and disaster recovery, then you can minimise downtime with no hassle and get back to business as usual as soon as possible. Regardless of your situation, we want to provide you with what’s strategically resilient for your business. With our secure and reliable cloud infrastructure, you can rest assured that your backups are always safe and secure!

Essential Protection – For Growing Businesses

Advanced Defence – For Established Operations

Enterprise Security – For Complex Environments

IT consulting from Rydal Infotech

Our managed IT solutions and support are part of a whole package that includes monitoring of your IT systems as well as ongoing maintenance.

This, alongside our 8am – 8pm* response support, offers a way in which issues are resolved before any of your daily operations or software are compromised.

Get in touch today to discuss your IT requirements.

Common Cloud Backup Questions

What is Cloud Backup?

Cloud Backup is a data protection method where copies of files, applications, or system data are automatically stored on remote servers accessed over the internet, rather than only on local devices or physical backup media

How secure is cloud backup data?

Cloud backup is secure by design. AES-256 encryption protects data at rest, TLS secures data in transit, and customer-managed encryption keys ensure only your organisation can decrypt your data. Immutable storage and write-once policies prevent tampering-even by administrators or ransomware. Many cloud backup services support multi-factor authentication for additional access security. Providers perform regular penetration testing and publish audit reports to demonstrate compliance with UK GDPR and industry standards. Look for services that offer secure data transfer and encryption as standard.

What happens if the internet connection fails?

A local backup cache continues protection during outages, maintaining a shadow copy of recent changes on-premise. When connectivity restores, automatic resync ensures cloud data is brought up to date without manual intervention. Hybrid backup models-combining a local NAS or appliance with cloud replication-provide the fastest restore times and greatest resilience against network disruption.

How long does initial backup take?

Duration depends on data volume and uplink bandwidth. Terabytes of data over a standard business connection may take several days; over business-grade fibre, timeframes shorten significantly. For very large datasets, seeded backup options are available-a pre-loaded appliance is shipped to your site, loaded with your initial full backup, then sent to the data centre, bypassing the network bottleneck entirely.