Who are award-winning Rydal Group?

Rydal Group was founded in 2008 by Managing Director, Steffan Dancy, starting from a home-based location delivering mobile airtime and BT line rental and call traffic to local small businesses within the Peterborough area.

Rydal has since evolved into an award-winning, fully pledged communications & managed IT, Security and Energy provider with over 80 staff supporting over 1,500 businesses across the country.

How can we help?

Fill out this short form and we can provide all the information you need.

1/3: Which solutions(s) do you need? *

whichSolutions

Communications

Security

Business IT

Data Center

2/3: Please select one of the following options for your business:*

amountEmployees

1-4 employees

5-19 employees

20-49 employees

50+ employees

3/3: Tell us about yourself, answer the following fields:*

Full Name

Email Address

Contact Number

Your Business Name

Rydal lives by its core values

At Rydal Group, we value our customers above all else. That’s why we see you not just as a client, but as a critical part of our success story. We believe that when you succeed, we succeed, and we’re dedicated to helping you reach new heights. In a crowded market, it can be difficult to choose the right supplier. But we’re confident that our exceptional customer service, knowledgeable experts, and top-quality products make us the clear choice.

Our award-winning customer service in the unified communications industry speaks to our commitment to excellence and customer satisfaction. We understand that our people are the driving force behind our success, and we invest in their growth and development to ensure that we continue to deliver the best possible service to our valued customers.

Dedicated specialists

Each of our departments within Rydal Comms focuses on specific sectors of the communications & IT industry. This ensures that our customers get the expertise that they need.

Training and development

As our business focuses heavily on our expertise, we believe that training and development should always be at the forefront of what we do, so we know exactly what our customers need.

Account management

Each of our clients has their own Account Manager, so you have a direct point of contact should you want to discuss or manage your telecommunications with us more.

We supply best of breed

What we sell is best-of-breed and market-leading, not cutting corners on wholesale costs for extra margins. All products we use and test in our own business. We will never sell our customers reconditioned components; however, we do buy old handsets back from customers who upgrade or buy a new system.

It’s safe to say you are in great hands utilising our product portfolio combined with Rydal Comms Award-Winning Customer Service. Together with our partners, we provide the most innovative and reliable systems within telecoms technology.

Service is key

Our Managing Director, Steffan Dancy, is unwavering in his pursuit of service excellence. He understands that exceptional customer service is essential to the growth and success of any business. This commitment to service has earned us the distinction of being the Best Customer Service Team by the Comms National Awards, as well as being finalists for the SME Business Awards for Service Excellence.

While we strive for excellence at all times, we believe that there is always room for improvement. If you have any thoughts on how we can enhance our service delivery, we would be grateful for your feedback.

Simply reach out to our management team and let us know. Your input is a valuable resource in our ongoing quest for service excellence.

Read our client reviews…

Great Work

We have recently switched over our Broadband line with Rydal Communications and the service we experienced with our case handler Dipali was exceptional! She kept in regular contact both on the phone and via email with any updates on the installation and to check/see if all was in order from our end and we received the same high level service from start to finish. Great work.

Rebecca Lancaster

1 year ago

Great Work

Rebecca Lancaster

1 year ago

Great Work

Rebecca Lancaster

1 year ago

Great Work

Rebecca Lancaster

1 year ago

Great Work

Rebecca Lancaster

1 year ago

Great Work

Rebecca Lancaster

1 year ago

Going beyond expectations

We updated our phone system and are working through the changes that this has created. We find Rydal full of help with good helpful staff that are accessible on the phone, knowledgable and keen to provide an excellent service. Our project manager Sharon Fleet and our on-site engineer Chris were worthy of a special mention for going beyond our expectations! Thank you

Glos Osteo

2 years ago

Great Work

Rebecca Lancaster

1 year ago

Going beyond expectations

Glos Osteo

2 years ago

Highly recommend!

Having recently moved over to Rydal, I can say that the switch was painless and extremely efficient. Our coordinator Sharon was on hand every step of the way and kept everything running smoothly. The service so far has been excellent and I would highly recommend Rydal.

Vantage VCLTD

2 years ago